Loading the price list…
No group item is set up. The admin adds one in Settings.
Barcode not working? Manager only. Type the barcode from the tag, the weight and the rate. On a salesperson's phone the bill needs the manager's PIN.
Searching all dates and all salespeople
Invoices
| Invoice | Date & time | Branch | Customer | Phone | Items | Qty | Discount | Total AED | VAT | Paid by | Receipt | Status | Salesperson |
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Sold by product
| Product | Qty | Total weight (g) | AED |
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Voided bills
| Invoice | Voided | Branch | Customer | Bill AED | Paid by | Back to customer | Status | Approved by | Reason |
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A voided bill the customer had paid stays under "Still to settle" until the money is sorted out: cash given back at the cash counter, the card voided on the machine, or the credit used on a new bill for other items. Tap a row to see or reprint the bill.
Upload to the master stock list One list for all branches. New items are added, items already in the list are updated, sold items never change.
Articles
| Barcode | Description | Sold by | Weight g | Price AED | Lowest AED | Purchase | Status |
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Add people One per line: Name, role (sales / manager / admin), branch. Each person gets a random PIN, which you can always see in the PIN column below and download in Excel.
Team
| Name | Role | Branch | PIN | Last sign-in | Status |
|---|
Salespeople use a 4-digit PIN. Managers and the admin use 6 digits. Five wrong PINs lock a person for 15 minutes; Unlock clears it.
Coins & bars AED per gram, VAT included. Below the minimum rate a manager must approve.
Articles pricing Gram items (Metal and Gross Wt. not both 1.0) sell at a rate per gram × their metal weight. Piece items (both exactly 1.0) sell from the purchase value.
Rate-per-gram sheets: minimum rates
Only used when a stock sheet has a "Rate per gms" column: those gram items are priced at metal weight × that rate instead of the markup above. Set the lowest rate per gram for each pre-set rate.
| Pre-set rate/g | Minimum rate/g | Max discount |
|---|
Group items
Single codes for items that are not coins, bars or barcoded articles, such as IN181895. Weighed, then sold for one amount. The salesperson must write what the item is. If you set a minimum rate per gram, a lower amount needs a manager.
| Code | Name on the bill | Min AED/g | On |
|---|
Branches
Invoice and shop details
You can use {customer}, {invoice}, {branch}, {total} and {link} (the customer's invoice link). They are filled in for each bill. Words between *stars* show in bold on WhatsApp.
Change this only before the first real sale.
Only when the bill is empty.
WhatsApp through respond.ioOff
When a bill is paid, the counter sends the customer your approved WhatsApp template with the invoice picture and link from your WhatsApp Business number in respond.io. Replies come into the respond.io inbox. Bills without a mobile number (Cash Customer) are not sent.
Kept on the server only. Phones never see it.
Choose from customer, invoice, total, branch, date, staff, link, company. An image header gets the invoice picture and a link button gets the invoice link on its own.
Backups and go-live
The server also keeps a backup on start-up and every day (the last 21).
Reset test sales
Deletes every invoice and restarts numbering at 0001. Sold articles go back into stock. A backup is taken first.
Activity
| When | Who | What |
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